triage is an Open Source Web Based Help Desk Application written in Java using Hibernate and ZK libraries. This web based help desk application provides interfaces for handling tickets with notes and solutions, full-text search indexing, and allowing for plug-ins which can generate tickets from external sources (i.e. Asterisk, OpenNMS, Nagios, IMAP, POP3, etc..).

Since the application is written in Java, it will run on any platform that is supported for Java application servers. The initial development is being done on Linux, using the Eclipse development environment.

Website: http://code.google.com/p/triage/